Peruvian luxury hotel chain improves online sales with RateTiger
Peruvian luxury hospitality chain Inkaterra Hotels has recommended RateTiger for stable and seamless connectivity with world’s leading online sales channels. Some properties of the group have been using RateTiger Channel Manager for online distribution and have experienced improved occupancy and revenue.
One of the pioneers in sustainable tourism in Latin America, Inkaterra, recognized by Relais & Châteaux, Virtuoso and National Geographic Unique Lodges of the World, runs seven properties across Peru. The company has been leveraging eRevMax’s seamless connection with global and regional OTAs to update rates and availability across sales channels. Room prices for the properties are updated on RateTiger Channel Manager, which, using pre-configured settings, instantly publishes it across connected channels. Rates for all channels and different room types can be adjusted while only changing the price for a standard room, thus saving valuable time. The system automatically considers commissions and restrictions for individual channels, and it is possible to close and open channels instantly.
"A connectivity partner needs to carefully listen to their customers’ needs and make suitable improvements in terms of communication, customer experience and technology enhancements. We have experienced the passion and innovation of RateTiger which has now become an extension of our sales team. It’s a powerful tool for the ease of connectivity and making quick updates across all channels,” said Elizabeth Milicich, Marketing Director, Inkaterra Hotels.
“Given that Inkaterra primarily caters to travellers, it is important for its hotels to have connectivity with key global OTAs, niche channels and FITs. Our channel ecosystem which provides seamless connectivity with over 400 channels, has helped their hotels to improve exposure and tap new markets. Backed by the real-time data and analytics they can respond to market dynamics more efficiently, and optimize online revenue,” said Julian Lindt, Latin America Sales Director, eRevMax
Offering 99.9% system uptime, RateTiger provides hotels with 2-way XML channel connectivity. RateTiger product suite offers the industry’s leading Channel Manager for online distribution and Rate Shopper for price intelligence as well as RTConnect for enterprise level connectivity with hotel’s central systems.