Oodles ERP Successfully Developed Business Communication App For Iron Systems Inc

Gurgaon, Delhi (NCR) - October 19, 2022 - The ERP team at Oodles Technologies Pvt. Ltd. has recently announced the completion of a large-scale project for a leading US-based IT services company. Iron Service Global had teamed up with Oodles ERP to develop a full-fledged business messaging system. Officially termed as ‘Serviceo Chat,’ the application was designed to facilitate seamless communications between their vendors, partners and internal workforce. With powerful features such as real-time messaging, task conversation and case conversation, the app enables business users to collaborate on assigned jobs, cases, or project tasks.  

 

About Iron Service Global

Iron Service Global is a leading IT service provider based in the US that provides integrated IT solutions and last-mile supply chain services to businesses worldwide. Being a part of Iron Systems Global, it caters to the needs of businesses associated with industries like telecom, IoT, edge computing as well as global data centers. 

 

Challenges Faced

Iron Systems have a global presence in 100+ countries worldwide while being majorly operational in Europe and the American subcontinent. Serving as IT infrastructure manufacturer and software vendors across 100,000 business locations, they lacked a robust messaging infrastructure to support millions of user conversations. Furthermore, they wanted to develop a centralized messaging system with multi-platform support that would adequately interconnect different software systems. Another challenging task was to implement global search features within the messaging app similar to Microsoft Teams. 

 

The Solution and Results Delivered By Oodles ERP

The ERP team at Oodles successfully developed a full-fledged messaging application with the required features. As revealed by the company, a team of 8 ERP professionals worked on this project and delivered the solution in a phased manner. The team comprised of a senior project manager, 1 UI/UX designer, 2 backend developers, 3 frontend developers, and 1 QA engineer. The team worked on the following tech stack to develop a cross-platform messaging app for Android and iOS. 



Frontend Development

There were three dedicated resources for frontend development and the team mainly used the Angular framework.

 

Mobile Frameworks

React Native was used to develop the ‘Serviceo’ mobile app to support both Android and iOS platforms.

 

Backend Development

Two dedicated resources were deployed for backend development who used the Node.js framework and JavaScript-based technologies to build the backend interface. 

 

Database

The backend team used three main database management systems viz. Redis, Elasticsearch and PostgreSQL.

 

Cloud Technologies Used

For cloud deployment, they used Amazon Web Service (AWS) technologies like Amazon Elastic Container Service (ECS), AWS Lambda, Amazon Simple Queue Service (SQS), AWS Simple Notification Service (SNS).

 

Using the aforementioned tech stack, the Oodles’ team developed a centralized messaging infrastructure that could be used for facilitating seamless communications across multiple business platforms. The backend was connected to the clients existing website and offered centralized messaging services to different business users. The ‘Serviceo’ app is now available for downloads on both Google Playstore and iOS App Store.  

InApp to Attend the ISM Annual Conference and Expo 2022 by the APHSA

The globally renowned IT solutions provider InApp will be attending the 2022 ISM Annual Conference & Expo produced by the American Public Human Services Association (APHSA) for the Information Technology Solutions Management for Human Services (ISM) affinity group from 23 - 26 Oct 2022

Solutions Management for Human Services (ISM) is a group of Health and Human Services (H/HS) Information Technology (IT) professionals representing federal, state, and local governments, from the U.S., its Territories, Canada, other countries, as well as the private sector.

We look forward to connecting with state and local health and human services entities and federal agencies to improve their processes and procedures and to create a modern, responsive health and human services system for the future., said Mr. Vijay Kumar, CEO, InApp.

Our Expertise: https://inapp.com/services/human-services/

About InApp

InApp is an industry-leading software development firm that provides world-class services for custom Web and Mobile applications. In business since 2000, the company has served hundreds of customers around the world, including numerous Fortune 500 and Global 1000 firms and Government Agencies. 

InApp has also worked with various human service organizations focused on building a better world through technology; built by happy, motivated employees who are part of strong, vibrant company culture. InApp strongly believes this provides an unmatched competitive advantage to help the goal of becoming “Your Technology Partner for the Long Haul.”

40 percentage of consumers in India stopped doing business with a company known to have compromised on cybersecurity says new ISACA study

In recognition of Cybersecurity Awareness Month, ISACA recently released the results from its inaugural consumer cybersecurity research, which reveals a growing sense of hopelessness in consumers who think nothing can be done to protect them from cybercrime. The international study of more than 3,000 consumers across the UK, Australia, US and India, found that 41% consumers in India have had their personal information stolen by cyber criminals.

One in three respondents (36%) in India reported a significant increase in cybercrimes over the past 12 months, and nearly half (47%) do not think there is anything they can do or use to protect themselves from cybercrimes. However, interestingly, more than half (53%) believe they are very unlikely to be the victim of cybercrime. Worryingly for the companies in India that experienced a breach in security of their customers’ personal identifiable information (PII), 40% of consumers report having severed ties with a company known to have experienced a breach. Twenty-three percent are not confident a business can safely secure their personal identifiable information.

Though more than half of respondents in India (59%) are completely or very confident that businesses can secure consumers’ PII, the research indicates a significant number of consumers in India (78%) would be more confident doing business with companies that hire certified cybersecurity professionals. In addition, 74% of consumers surveyed believe companies should be independently graded on data security practices and the scores shared with the public.

R.V Raghu, ISACA Ambassador in India and past ISACA board director, added “A strong cybersecurity workforce with cutting-edge skills in new technologies can help companies avoid cyber-crimes and ensure the safety of their consumer data, and as a result, build digital trust. Hands-on training, credentials, networking and sharing best practices among the cybersecurity community globally can help cybersecurity professionals strengthen their skillsets and leverage the current demand to advance in their careers and also ensure they are keeping their enterprises—and the consumers they serve—protected.”

During Cybersecurity Awareness Month, ISACA is providing a 20% discount on its Cybersecurity Fundamentals Online Review Course with the code PRODCYBERMONTH22. To learn more, visit https://store.isaca.org/s/store#/store/browse/detail/a2S4w000004Koh6EAC.

For a complimentary copy of ISACA’s consumer cybersecurity research report and related content, visit www.isaca.org/cyber-month-2022.

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About ISACA

ISACA® (www.isaca.org) is a global community advancing individuals and organizations in their pursuit of digital trust. For more than 50 years, ISACA has equipped individuals and enterprises with the knowledge, credentials, education, training and community to progress their careers, transform their organizations, and build a more trusted and ethical digital world. ISACA is a global professional association and learning organization that leverages the expertise of its more than 165,000 members who work in digital trust fields such as information security, governance, assurance, risk, privacy and quality. It has a presence in 188 countries, including 225 chapters worldwide. Through its foundation One In Tech, ISACA supports IT education and career pathways for underresourced and underrepresented populations.

Pocket HRMS Establishes a New Office

India’s favourite AI-based cloud HR software, Pocket HRMS, announced yesterday that they are building a new office to accommodate their expanding workforce. Given their rapid progress and excellent track record in the HRMS software domain, they plan to recruit 100-150 new employees within the next two years to tackle the growing demand for their application.

The growth of Pocket HRMS has been phenomenal since 2015 when they introduced their advanced AI-enabled system that utilizes cloud architecture and machine learning to adapt to their users and enhance their experience. Since then, Pocket HRMS has constantly been one of the best-selling software in this segment, mainly due to their continuous innovation and keeping up with the latest trends in the highly competitive HR software sector.

Expanding Workforce

To keep up with the cloud-based HR software’s ever-expanding user base and stay innovative, they have planned on onboarding nearly 100-150 employees to ensure that their clients remain satisfied with their excellent software. Hence, they are hiring for the following designations:

  • Programmers : ~30 positions
  • Sales : ~30 positions
  • Marketing : ~30 positions
  • Customer Service : ~50 positions

The work culture at Pocket HRMS is extremely friendly and stress-free, which helps even the newly joined freshers to adapt to their new work environment. The organization’s excellent supportive workforce helps enrich its work culture even further. Even during the global pandemic, Pocket HRMS’ workforce thrived with zero layoffs and regular salaries.

New Office

To accommodate this growing workforce, they have expanded their infrastructure by establishing another office in Mumbai. This new office will work in tandem with their existing Mumbai head office to provide a more streamlined approach towards research and development.

The new office would act as a hub to coordinate various tasks with the head office, such as improving the software with further innovations, handling user queries, troubleshooting issues, etc. With the growth in numbers, Pocket HRMS plans to bring advanced innovations and truly next-gen technologies to the HRMS domain.

With the recent rise in awareness regarding AI, more companies are open to the idea of an AI-based HRMS to streamline and automate their HR processes. Additionally, with the widespread use and affordability of high-speed mobile internet, the idea of deploying a cloud-based HRMS has become feasible even for start-ups. As a result, Pocket HRMS’ ambitious plan to improve employee engagement and streamline the Indian HR domain with the help of artificial intelligence is not that far from realization.

About Pocket HRMS

Established almost two decades ago, Pocket HRMS is a leading HRMS software in India. Its core values are, ensuring the best in customer service, cost-effectiveness, and robust module offerings. The latest update has incorporated an improved AI-based attendance system and an AI chatbot – smHRty, that can interact with employees to apply leaves, answer queries, and more. Additionally, Pocket HRMS offers HRs a unique global look at their database with smHRt searcHR, a unique implementation of its kind in the HR domain.

ISACAs State of Digital Trust 2022 Report highlights gaps in what businesses are doing and what they should do to win customer trust in digital ecosys

The State of Digital Trust 2022 survey report from ISACA highlights major gaps between what businesses are doing now and what they should be doing to build leadership and win customers' trust in the future digital ecosystem, as businesses around the world compete for digital transformation. ISACA defines digital trust as the confidence in the integrity of relationships, interactions and transactions among providers and consumers within an associated digital ecosystem. It is a driving factor in consumer decisions and enterprise resilience in a digital-dominated environment. Among respondents based in India, 53% are very confident and 24% are completely confident about the digital trustworthiness of their organization, and 82% said roles in IT strategy/governance help strengthen digital trust. However, only 24% have a complete understanding of digital trust. In the coming five years, 85% say digital trust will be more or much more important than it is today but 57% of organisations still do not provide training in digital trust.

Digital trust is the bedrock of business relationships, and is critical for strategic digital transformation,” said David Samuelson, chief executive officer, ISACA. “Innovation, market leadership and financial performance rely heavily on trust that must be earned every day.”

Organisations with low levels of digital trust suffer from many consequences, according to India respondents—with the top five being 1) loss of customers, 2) more cybersecurity incidents, 3) more privacy breaches, 4) reputation deduction, and 5) having less reliable data on which to make decisions. Survey findings show that analytics and metrics are highly valued, with, 82% indicating that it is very or extremely important to measure it, and 46% saying their organization measures the maturity of its digital trust practises; however, 31% are unsure if their organization currently measures its digital trust maturity.

Obstacles: According to 194 survey respondents in India, the most significant obstacles to digital trust are lack of staff skills and training (56%), lack of leadership buy-in (49%), lack of alignment of digital trust and enterprise goals (49%), lack of technological resources (47%) and insufficient processes and/or governance practices (41%).

Benefits of Digital Trust:

Enterprises experience a range of key benefits when they prioritize digital trust in their strategic planning. According to respondents in India, high levels of digital trust are more likely to lead to:

  • Positive reputations – 70%
  • Stronger customer loyalty – 61%
  • More reliable data on which to make decisions – 58%
  • Fewer cybersecurity incidents – 55%
  • Fewer privacy breaches – 53%
  • Ability to innovate faster because of the confidence in their technology and systems – 51%
  • Higher revenue – 35%

Growth Opportunity:

Despite the global efforts such as the Digital Trust Initiative from the World Economic Forum, only 10% and 40% of respondents in India are extremely or very familiar with the term “digital trust” respectively. The respondents also think digital trust is extremely important; 42% and 47% choose trust as extremely important and very important, respectively, for an organisation and 35% consider the senior leadership team to be responsible for digital trust. According to the survey, 30% and 56% respondents also say that digital trust is extremely and very important in digital transformation, respectively. Respondents in India consider the main components of digital trust to be security, privacy, data integrity, and risk management, and 68% agree or strongly agree that there is sufficient collaboration at their organization among professionals who work in these fields. Excepting IT strategy, survey respondents indicate that

the other top roles focused on strengthening digital trust are security (79%), information technology (73%) and risk and compliance (71%).

Learn More

For resources on digital trust, including an introductory digital trust course and complimentary digital trust guides, visit www.isaca.org/digital-trust. The State of Digital Trust report is available as a free download at www.isaca.org/state-of-digital-trust.

 

About ISACA

ISACA® (www.isaca.org) is a global community advancing individuals and organizations in their pursuit of digital trust. For more than 50 years, ISACA has equipped individuals and enterprises with the knowledge, credentials, education, training and community to progress their careers, transform their organizations, and build a more trusted and ethical digital world. ISACA is a global professional association and learning organization that leverages the expertise of its more than 165,000 members who work in digital trust fields such as information security, governance, assurance, risk, privacy and quality. It has a presence in 188 countries, including 225 chapters worldwide. Through its foundation One in Tech, ISACA supports IT education and career pathways for under resourced and underrepresented populations.