At a recent business communications conference, we had the opportunity to talk to senior writer at Madrigal Communications, Chris Duvall on effective business communication strategies.

Duvall’s career extends across a variety of work in internal and external corporate communications, specialising in developing strong communications strategies. He was kind enough to share his expertise with us, specifically his perspective and approach to tender writing.

As tender proposals play a crucial role in winning new contracts, we asked him about the most common mistakes made by inexperienced tender writers.

“Tender writing is not as tricky as it seems. But still, it requires attention to detail. I’ve noticed that many writers include way too much information. Irrelevant details not only lengthen the document, but detract from the message you are trying to deliver. Readers don’t have the time to fish around for important information. Your focus should be presenting the required information clearly and concisely.”

He suggests being wary of alienating your evaluator with complicated language, “It’s important to avoid going overboard with technical jargon. For instance, you might be an expert in hydraulics, but it’s unlikely that the evaluator has any clue what you’re talking about. Try to communicate complex ideas in easy-to-understand terms.”

To keep the reader engaged, Duvall recommends including graphics and illustrations. He warns “You can’t submit a plain, boring document. Use a passionate and active tone to create a compelling tender proposal.”

Yet with all this in mind, Duvall advises that often it is better to play it safe and utilise professional writers, especially for high-value contracts.

“Finding a successful tender writing approach takes time. In fact, I suggest organisations seek tender writing courses and training to improve their writing capabilities.”

The European Union’s 2019 RAPEX Annual Report shows that there is a continued focus by market surveillance authorities on toys and children’s products.

Published on July 7, 2020, the latest results from the Rapid Alert System for dangerous non-food products (RAPEX) show that toys account for 29% of notified products, with motor vehicles in second place at 23%. Clothing, textiles, and fashion items are in third place with 8% of notifications, but it should be noted that children’s cloths and shoes are often the notified product. In 2019, toys also accounted for 7% of follow-up notices, a clear demonstration of Member State’s determination to protect children from dangerous products.

Since 2012, the annual reports show a general stabilization in the number of alerts. In 2019, a total of 2, 243 notifications for unsafe products were made. There was, however, an increase in the number of follow-up actions – from 4,050 to 4,477. 80% of these related to motor vehicles.

The annual report also shows that injury is the most notified risk, which again relates to a number of motor vehicle alerts and children’s clothes and toys. The second most notified risk was chemical (23%). These are mainly associated with certain toys, jewelry, and clothes.

When looking at risk in toys, we see 47% relate to chemicals – often the presence of phthalates in plastic dolls and boron in slime toys. In 2019, there was also a large number of toys found to be dangerous because they contained button batteries that were easily accessible and could be swallowed.

The report also notes that 16% of RAPEX alerts in 2019 related to dangerous products that were sold online.  Internet sales are one of several areas that are receiving attention.

The EU Commission has also stated in its report that it is helping market surveillance authorities to work together on joint tests for specific projects – Coordinated Activities on the Safety of Products (CASP). The products that have been focused on so far are:

• 2019 – soft-filled toys, slime toys, personal transporters, children’s bicycle seats, batteries, and chargers
• 2020 – toys, jewelry, home play outdoor equipment, cables, small kitchen heating appliances, baby nests and children's car seats

In addition, COVID-19 related products (masks, gloves, hand sanitizers) will also be analyzed in 2020.

The products chosen for CASP are a clear indication that children’s products remain a key focus of EU market surveillance authorities.

SGS Product Recalls

SGS is committed to providing stakeholders with the latest news concerning product recalls from around the world. SGS sends a list of the latest unsafe product notifications in Europe, the US, Canada and Australia every week on the Product Recalls online platform. EU and US statistics are also published quarterly on Product Recall Trends. This information is also distributed with the SafeGuards. To learn more about SGS Product Recalls.

SGS SafeGuardS keep you up to date with the latest news and developments in the consumer goods industry. Read the full European RAPEX 2019 Annual Report: Focus on Children’s Safety SafeGuardS. 

Subscribe here to receive SGS SafeGuardS direct to your inbox.

For further information contact:

Frederique Lorber

Knowledge Management – Senior Project Manager

Tel: +33 4 42 61 64 42

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: www.sgs.com/cgnr

LinkedIn: sgs-consumer-goods-&-retail

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

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Washington, DC, Aug 17, 2020 -- Instructional Gym's professional development program for teachers will launch on August 15 in Washington, DC.

According to D.C. State Board of Education, the average annual turnover rate of teachers across public schools and charter schools is 25%, compared to the national average of 16%. It is the effects of "teacher burnout" that cause many educators to leave their profession. Western Governors University defines teacher burnout as "a state of chronic stress that leads to physical and emotional exhaustion, cynicism, detachment, and feelings of ineffectiveness and lack of accomplishment." This can be an issue for educators at any point in their career and affects the student's learning experience. In Washington, D.C. alone, 80% of middle and high school educators and 67% of elementary school teachers leave the profession within 5 years.

"The presence of teacher burnout perpetuates a constant questioning for educators of their life work and passion to impact future generations. As servant leaders, not only does the 'why' become muddled, but the need to recalibrate and prioritize self is overlooked," said founder Teresa Lasley.

Lasley has been an educator for 15 years, teaching English in New York and Washington, DC. The NYC Teaching Fellows alumna's mission is to serve as a catalyst to combat teacher burnout through collective experiences that focus on cultivating a focused, intentional and tailored (FIT) instruction for teacher leaders. Her FIT approach includes two primary components: a Teacher's Wellness Box subscription that includes interactive resources and content as well as a membership portal that promotes resilience, self-efficacy and collaboration.

Instructional Gym's company launch will be held outdoors in compliance with local social distancing guidelines. The program operates as a private organization and independent from the state or lobbying groups. The event will provide a safe space for educators to obtain resources, guided instruction and prioritize themselves and their needs in order to successfully perform in the classroom.

To arrange an interview with Teresa Lasley or learn more, please contact LaWanda White at 202-793-3777 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..

About Instructional Gym:
Instructional Gym is a professional development program that offers solutions to teacher burnout. It provides F.I.T. (focused, intentional and tailored) instruction that promotes "the whole teacher" in order to maximize the greatest impact for youth.

Media Contact:
LaWanda White
202-793-3777
This email address is being protected from spambots. You need JavaScript enabled to view it.